
It is often best to contact the nearest family members first.
Speaking by phone or in person is usually the most sensitive approach.
Keep your wording simple and kind, such as:
“I’m so sorry to tell you that [name] has died.”
You do not need to explain every detail.
Keeping things brief is completely acceptable:
You can update people later if more details become available.
It can help to ask someone you trust to contact:
This reduces pressure on you during an emotional time.
If your loved one was still working, inform their employer so they can:
Some families choose to place:
This can help reach people you may not have contact details for.

Use clear, simple language appropriate to their age.
See our guide: Support for Children After a Parent Dies.
These conversations are emotionally draining.
Take breaks, accept help, and lean on others for support.
By choosing one of the options below we can help you find the funeral plan of a loved one or register a plan so that it will never be overlooked. Plan Ahead. Reduce Stress Later.

Our service helps identify whether a plan exists and who holds it.

Registering ensures your plan is not forgotten and helps your family access it when needed.