FAQs
Frequently asked questions - you are not alone.
Losing someone you love is an emotionally distressing time. Families are often left making important decisions while coping with grief, uncertainty and practical pressures, including paying for the funeral.
One of the first questions to consider is whether the person who has passed away had a pre-paid funeral plan. If a plan exists, it can help reduce the financial pressure placed on family and friends who may otherwise have to fund the funeral at an already difficult time.
However, funeral plans are not always easy to locate. Paperwork may have been lost, details may have been discussed many years ago and forgotten, or the plan may never have been mentioned because of the sensitive nature of the subject.
Paying for the Funeral
A Funeral Plan Search can quickly identify whether a plan was taken out, helping ensure it is found and reducing the pressure of paying for the funeral.
Finding Funeral Wishes
A funeral plan may include your loved one’s funeral wishes, providing clarity about what they requested and reassurance that those wishes can be honoured.
Register Your Funeral Plan
If you already have a funeral plan that is not registered, register it today. Doing so provides an important safeguard and helps ensure your loved ones can find it when they need it most. It is quick and easy to do online.
Finding out that a funeral plan exists and can help pay for the funeral can take away a lot of worry.
A register search before arranging and paying for the funeral can confirm whether a funeral plan exists.
Registering your funeral plan allows you to digitally link your family to it, so they know a plan exists and can find it when needed.
Take a look at our FAQs, Guides or Resources
Frequently asked questions - you are not alone.
Supportive guides to help you during your bereavement.
External resources for advice and support.
Simplifying new terms you may come across.
By choosing one of the options below we can help you find the funeral plan of a loved one or register a plan so that it will never be overlooked. Plan Ahead. Reduce Stress Later.

Our service helps identify whether a plan exists and who holds it.

Registering ensures your plan is not forgotten and helps your family access it when needed.