Cookie Policy

1. About This Cookie Policy

This Cookie Policy explains how the Funeral Plan Register uses cookies and similar technologies when you visit our website.

It explains:

• what cookies are;
• which types of cookies we use;
• why we use them;
• how long they may remain on your device; and
• how you can manage your cookie preferences.

This Cookie Policy should be read alongside our Privacy Policy.

2. Who We Are

The Funeral Plan Register is operated by INFINIREG LIMITED, a private limited company registered in England and Wales.

Company number: 16352772

Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Email: info@infinireg.co.uk

In this policy, references to “we”, “us” and “our” mean INFINIREG LIMITED, trading as the Funeral Plan Register.

3. What Are Cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and may be used to:

• make the website work correctly;
• keep the website secure;
• remember your choices and preferences;
• understand how visitors use the website; and
• improve the website and its services.

Similar technologies, including pixels, tags, local storage and software development kits, may perform similar functions. References to cookies in this policy include these technologies where appropriate.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website and its services to operate properly.

They may be used to:

• enable secure access to the website;
• protect forms and searches from misuse;
• process payments securely;
• maintain a user session;
• remember your cookie preferences;
• provide essential website functionality; and
• help protect the website against fraud or cyberattacks.

Strictly necessary cookies cannot normally be switched off through our cookie preference tool because the website may not function properly without them.

Analytics and Performance Cookies

These cookies help us understand how visitors use the website.

They may collect information such as:

• which pages are visited;
• how visitors reached the website;
• how long visitors remain on a page;
• which buttons or links are selected;
• whether visitors experience technical errors; and
• how well the website performs.

This information helps us improve the website and make the Funeral Plan Register easier to use.

Where required, these cookies will only be used after you have provided your consent.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

They may be used to remember:

• accessibility preferences;
• language or display settings;
• previously selected options; and
• other website preferences.

If you do not allow these cookies, some website features may not function as intended.

Marketing and Advertising Cookies

We may use marketing cookies to understand the effectiveness of our communications or to show relevant advertising on other websites.

These cookies may be placed by us or by selected third-party providers.

They may be used to:

• measure advertising performance;
• understand whether someone visited after seeing an advert;
• limit how often an advert is displayed; and
• provide advertising based on website activity.

Marketing cookies will not be used unless you have provided your consent.

5. Cookies Used on This Website

The table below must be completed following a technical cookie audit of the website.

6. Third-Party Services

Some website functions may be provided by third parties, which may place or access cookies on your device.

These services may include:

• website analytics providers;
• secure payment providers;
• hosting and security providers;
• identity or address-verification services;
• video or embedded-content providers;
• customer-support platforms; and
• advertising or social-media platforms.

Third-party providers are responsible for the cookies they place and may process information in accordance with their own privacy and cookie policies.

Examples of third-party services used on the website should be listed here:

• Google Analytics - Analytics Tracking
• [Provider name] – [purpose]
• [Provider name] – [purpose]

7. Cookie Consent

When you first visit the website, you may be asked to choose whether to accept or reject non-essential cookies.

You can:

• accept all cookies;
• reject non-essential cookies; or
• choose which categories of cookies you wish to allow.

Strictly necessary cookies may be used without your consent where they are required to provide a service you have requested or to ensure the website operates securely and correctly.

We will not place non-essential cookies requiring consent unless and until you have made an appropriate choice.

8. Changing Your Cookie Preferences

You can change or withdraw your cookie preferences at any time by selecting:

Cookie Settings

This link should remain available in the footer of the website.

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

You may also manage or delete cookies through your browser settings. Please be aware that blocking some cookies may affect how the website works.

9. Browser Settings

Most browsers allow you to:

• view cookies stored on your device;
• delete some or all cookies;
• block cookies from particular websites;
• block third-party cookies; and
• block all cookies.

The method for managing cookies differs between browsers. Please refer to the help or settings section of your browser for further information.

10. Personal Information

Some cookies may collect information that identifies you directly or indirectly, including online identifiers, device information or IP addresses.

Where information collected through cookies constitutes personal information, it will be handled in accordance with our Privacy Policy and applicable data-protection law.

Our Privacy Policy explains:

• what personal information we collect;
• why we collect it;
• the lawful basis we rely upon;
• who we may share it with;
• how long we keep it; and
• the rights available to you.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the website;
• changes to the cookies or technologies we use;
• changes to third-party services; or
• changes to legal or regulatory requirements.

The date at the top of this policy will show when it was most recently updated.

12. Contact Us

For questions about this Cookie Policy or how cookies are used on the Funeral Plan Register website, please contact:

INFINIREG LIMITED

Trading as: The Funeral Plan Register

Email: info@infinireg.co.uk

Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

You may also contact the Information Commissioner’s Office if you have concerns about how your personal information is being handled.